Shipping, returns and caring for your pieces, answered.
Still have questions? Our team answers within one working day.
Orders ship from our studio within two working days. Delivery usually takes three to five working days after that, and you get a tracking link by email as soon as your parcel leaves.
Yes, to most of Europe, the UK, the US and Canada. Duties and shipping costs are shown at checkout before you pay.
Write to us within 12 hours of ordering and we will change or cancel it. After that your order is usually already packed.
Unused pieces can be returned within 30 days for a full refund. Start a return from the link in your shipping email.
Send us a photo within seven days of delivery and we will replace the piece or refund it. You do not need to send the broken piece back.
Our glazed stoneware is dishwasher and microwave safe. Pieces with an unglazed base last longer when washed by hand.
Every piece is thrown and glazed by hand, so colour and speckling vary from one to the next. No two are exactly alike.
Still have questions? Our team answers within one working day.